What is Social Media
1.13.10
Visible Technologies: What is Social Media
Now that more than 75 percent of online Americans are participating in some form of social media through blogs, forums and sites like Facebook and Twitter, companies need to understand what consumers are saying, why they're saying it and how their dialogue has the potential to impact business. Watch this short presentation and learn why social media matters to your brand.
Featured Project
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The 52nd Annual GRAMMY® Awards Launch First Real-Time Fanbuzz Visualizer
Featured Download
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Why Social Media Matters White Paper
Listening, Learning, Engaging and Integrating—The Four Keys to Successfully Leveraging the Social Channel Download
From the Visible Blog
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8.31.10
Social Servicing - A First Step to Social CRM
Mike Spataro
I’ve been hearing and reading a lot lately about Social CRM, or as some call it, SCRM, but never thought I’d have anything to say about this topic [...] Continue Reading