All posts tagged social conversation

Last week, Brian Solis from Altimeter presented his thoughts about the True Power of Employee Advocacy.  If you missed it, you can access the webinar and the slides in our resources library http://www.visibletechnologies.com/resources/webinars/.

What was shocking to me was a statistic that Brian shared about the number of social media incidents that were reported in the Social Business Survey conducted by Altimeter.  In 2012, a majority of companies (51%) indicated that they had at least one violation of their organization’s social media policy.  There were some great examples of these types of incidents shared during the webinar.  These were the types of stories that make marketers chuckle, yet sigh in relief that their company was not involved.

It was interesting to hear that 37% of companies rate their employees’ knowledge of social media usage and related policies as “poor” or “very poor”.  Meanwhile they indicate that only 27% of employees  are aware and trained on their company’s social media usage policies  Clearly, there are some opportunities for improvement.

However, there is an opportunity to go beyond handing out some corporate policies about social media.  Brian had some great points about the need to engage internally before engaging externally.  Developing and clearly communicating your brand’s personality and your company’s social business strategy can arm employees with the knowledge of why the company is setting out to engage on social media channels and the value for customers and stakeholders.  A great way to go beyond “do no harm” to true employee advocacy.  Listen to the webinar to learn more about employee advocacy from Brian Solis.

 

The Socialization of Earth Day

Last week, while attending an event to support an organization I volunteer for, I had the privilege of shaking the hand of Denis Hayes, the man responsible for coordinating the first Earth Day in 1970. On April 22 of that year, an impressive 20 million people were said to participate across the country. It boggles the mind to imagine how a skeleton crew of volunteers – passionate as they were – could turn out such crowds, all without the aid of the Internet, much less social media. While I didn’t get to ask him personally, I can only imagine the occasion he was so instrumental in launching must inspire a mix of pride and bewilderment 43 years later.

 In 1970, students, parents, labor leaders, politicians, rich people and regular folks galvanized around a common concern for the environment and turned out for thousands of teach-ins and community events. On the most modern medium of the day, “Today” devoted 10 hours of coverage to Earth Day. Back then, remember, there were just 4 channels!   The modern environmental movement had been launched.

Read more…

March madness is one of my favorite events of the year.  As a Big Ten alumni I always hope that my school will make it to the finals and I follow the games closely.  It is also fun to see how these games drive social conversations online.  Between rabid sports fans and passionate alumni, these games create lots of excitement and discussions!

While I have my personal favorites (hint: Michigan and Indiana), we used Visible Intelligence to take a look back at the second round leading to the Sweet Sixteen. We know who won in our basketball brackets, but what about the Twitter tournament? Who was mentioned most and who won the the social hearts and minds of basketball fans?

As you can see in the infographic below, created with ExactTarget, there were winners, losers, cinderella stories and underdogs.

Highlights:

  • In the top two regions, Oregon and Michigan (Go Blue!) are always among the top schools when it comes to social media in college sports
  • Duke and North Carolina are huge rivals with huge fanbases, so it’s no surprise that these two schools are popular on Twitter
  • In the bottom half of the bracket, Gonzaga (the ultimate Cinderella and often fan-favorite) had the most mentions in the west region
  • Marquette (who won on a buzzer-beater) had the most mentions overall

What happens on the court may not always reflect who wins on Twitter.  Teams with large fan bases and active social media accounts did well. Games with high drama and exciting finishes had more mentions. Bring on the Sweet Sixteen and Elite Eight!

March Madness Round 2 Twitter winners

March Madness Round 2 Twitter winners

Game of Thrones and Mad Men

So Exciting! Images via HBO, AMC

April has been a thrilling month for TV viewers: the dark days of winter re-runs are behind us and new episodes of favorite shows can be seen once again. Notably, it has brought the highly anticipated returns of dramas Mad Men and Game of Thrones, fans of which have been waiting a long time (Mad men last aired in October 2010, Game of Thrones ended June 2011) and tend to be pretty social media savvy. In an interesting scheduling move, both shows air back to back on their respective networks, with Game of Thrones at 9 on HBO and Mad Men at 10 on AMC.

With so much anticipation each Sunday, discerning fans are faced with a difficult choice: which show to discuss online? In terms of actual television viewership, Game of Thrones seems to be champion. Does it follow that it is also the leader in social? Madison Ave or Westeros: which realm dominates the keyboards of America (and beyond)? Read more…

Applicants of all sorts beware: the institutions you are seeking admission to are monitoring social media accounts to get an inside look at your personality.

While this certainly has been practiced by businesses examining potential new hires for multiple years, an increasing number of colleges and universities are turning to social media as an extra factor in deciding whether an applicant is worthy of admission.

Social media has never been thought of as having much of a place in the world of academia, but it’s being used by admissions offices in the loftiest realms of higher learning. In a report issued by Kaplan, over forty percent of all law school admissions officers have admitted reviewing applicants’ social media accounts and using their findings to influence their decisions. Read more…

If you’re a chronic sufferer or have had the occasional migraine headache, you know how debilitating they can be. They are also often times accompanied by other symptoms such as nausea or visual disturbances.

Researchers are not entirely sure what causes migraines, but it is believed that it involves changes in the blood flow in the brain. There also seems to be a genetic link to migraine headaches. Over half of migraine patients have an affected family member.

We recently conducted a social media campaign, using Visible Intelligence, earlier this year to understand the general landscape of migraine conversation in social media as well as social media conversations regarding triggers and treatment.The infographic below highlights some of our findings, and you can also read more about it in this MediaPost: Marketing Health article featuring our own Carly Wilcox, Director of Research & Analytics.

Read more…

I can’t say that I’ve been so close to the sport of baseball than I have this particular postseason. Is it because of the mix of great pitching match-ups alongside power hitting from some of baseball’s best? Or, could it just be that it is simply the postseason?

Last week, I looked at Visible Intelligence to see the talk around the Division Series. I took another look after this weekend’s League Series Championship to see if the buzz was just as exciting on Twitter as it was on the tube.

Who was the most talked about player? Which team had the most mentions? What was the sentiment around the game?

Read more…

As a lifelong Red Sox fan, watching the MLB All-Star Game is one of those summer traditions I always look forward to. This year I pulled in the social angle and was rewarded a perspective that of the collective enthusiasm of MLB tracking along in cyberspace.

Leading into the game the overall social conversation was dominated by continued excitement over the previous night’s #hrderby and Robinson Cano of the @Yankees exciting win over Adrian Gonzalez of the Red Sox (to be honest, I was less excited about the victory than most). Beyond the typical rivalry and exciting contest, the underlying theme was Cano being pitched to by his father.

Read more…

Try the only enterprise-ready social media monitoring, analytics and engagement platform.