Hi, my name is Jennifer, I’m a consumer and I have a serious case of “the wants”. I want to find things easier, get them faster and I want the entire process to be painless if not effortless altogether. And I want the companies I buy from to care about that process and, most importantly, about me.
I think most of us do. As our lives become more socially accessible it increases the number of touch points between the business and the consumer, and we are all aware of it. So what’s the best way for a business to give me the warm fuzzies that make me forget my budget and add to my cart (literal or virtual)? Listen to me.
Listen to me and THEN engage with me. Read more…





Is Data the Secret Sauce of Marketing Innovation?
Posted by Jennifer Rodriguez on April 14, 2011At the recent Forrester Marketing Forum #FMF11 the key theme was around how rapid innovation is creating radical shifts in the methods and media that people use to engage with your company, brand, and products.
At a time when the evolving nature of social media is opening up new ways of thinking we decided to ask some of the attendees what they believe is the secret source of marketing innovation.
Read more…