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Xbox One Reveal

In late February, we looked at the social media reactions to Sony’s PlayStation 4 announcement and found a few interesting things:

1) Social media discussion on the PlayStation brand increased to 1600% (wow!) of weekly average count.
2) Sentimented posts were 2/3 negative.
3) Most of these negative comments were centered on Sony not showing the PS4 itself.

This past Tuesday May 21st, Microsoft stepped up to Sony’s challenge. During an event held at their Redmond campus, the Xbox One was formally introduced to the entertainment press, promising to bring a deeper integration of gaming, streaming media, and social activity to the living room.

How did Microsoft’s announcement compare to Sony’s in terms to buzz, sentiment, and overall themes? Here is Xbox’s hourly volume for the same 30-day span we had previously tracked for Sony’s announcement

Let’s digress for a moment: lowest volume was consistently on weekends. One would think social media discussion surrounding an entertainment topic would be more active over the weekend, but it looks to be very much the opposite.

Now we can look at hourly volume during the days leading up to the show on May 21st

During a “normal” month (no special events or announcements), average hourly volume for Microsoft Xbox hovers around 940 posts-per-hour.

The Xbox One announcement saw a peak volume of 7,000 posts, a 640% increase over average.

One of the sore points in Sony’s announcement was the lack of a physical console to show eager fans. Microsoft avoided a possible misstep by showing the console, controller, and new iteration of its Kinect motion tracker. Was this all they needed to keep the hearts of fans?

Sentiment an hour before the event’s start is identical (66% negative) to what it was during Sony’s press event in February. But it takes a turn for the worst as the hours progress, reaching 79% negativity peak during the hour following the Xbox One’s unveiling.

The main source of negativity during Sony’s press event was the lack of a console during a console announcement. For Microsoft, it seems, showing a console wasn’t enough.

The reveal focused on the many new functions of the Xbox One as an all-in-one (yes, that’s where the name comes from) media hub: internet TV with DVR capabilities, Skype calls, Fantasy Football, voice commands… All exciting stuff that, based on social media posts, left the hardcore gaming crowd cold.

Or perhaps Microsoft and Sony share the same strategy, and prefer to leave their fans cold… for now.

Because E3 is around the corner (2 weeks!), and dozens of games are waiting to be revealed.

And perhaps, this time, gaming fans will get what they’ve been waiting for.

Answering the basic “why’s” and “what’s” in social media can take a variety of approaches. What has worked successfully in a past situation might not provide the same insights in the future, and the overall process can be overwhelming at first.

I should know. As the newest member of the Visible Technologies Insights Team, I had the opportunity of familiarizing myself with the power and versatility of the Visible Intelligence platform by examining one of my personal passions: video games.

On February 20th, Sony held a press conference in New York City to formally announce its newest gaming console, the PlayStation 4. It’s predictable that an event such as this, webcast over dozens of websites would generate an increase in discussion related to Sony and the PlayStation brand. But how great was this increase? Let’s look at some recent data spanning mid-January to mid-February.

Sony Playstation

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Earlier this week, we had the pleasure of meeting and hanging out with Jason Falls, CEO of Social Media Explorer while he visited our offices on Tuesday. During his stay, he spoke to our company, joined us for a local tweet-up in Seattle, as well as co-presented a webcast with our own Director of Professional Services, Carly Wilcox. The webcast was titled, “What She Said” – How Women’s Social Conversations Impact Buying Intent and Purchasing Behavior.  Their presentation discussed how listening to female conversations online can provide insights into what influences and impacts women’s buying decisions and behavior. Read more…

Ok, we have all heard it (you’ve heard it, right?). According to an ancient Mayan prophecy, the world will come to an end this year. Specifically, December 21, 2012- the winter solstice. In fact, although many of us in the northern hemisphere may hold the beginning of winter akin to the end of the world, the basis of the prophecy is shaky. The rumor, which has in equal parts delighted and terrified many as the year approached, is based on a partially damaged piece of rock that was most likely badly translated. In addition to this, December 21 is simply the last day in the Mayan long-count calendar. Just because the calendar ends is no reason to believe the world does, as we realize every January 1 when we blearily awake and realize we forgot to pick up a new calendar. Mayan scholars, scientists of all kinds- even NASA has pointed out flaws in the so-called prophecy (if you want an impressively in depth FAQ, check this out). But we at Visible® are not here to say who is in the right- we are here to crowdsource what everyone is saying!

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I have never followed football. It is one of those pastimes that I am willing to indulge in for underdog local teams (Seahawks!) or rite-of-passage school games (go Cal!) but no matter how many games I attend, the finer points of the sport still elude me. Why are they all lined up there? What’s with those little flag-rope things? Why is a touchdown 6 points? Mysteries, all.

But, with the Super Bowl just around the corner and me spending some time on the internet, even a football-oblivious person like me cannot avoid mention of Tim Tebow. For the two of you out there who somehow wonder, “who is Tim Tebow?”: he is the starting quarterback for the Denver Broncos and, depending on with whom you are speaking, falls somewhere between god’s instrument on the football field and an average player. He has been credited with some exciting (some might say…miraculous!) last minute plays but is not great at throwing. Because Tebow has captured the imagination of football fans across the US, and because many of these fans have some free time on their hands and internet access, this devotion has been expressed in meme form.

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