Simpler Facebook and Twitter social profile management and new publishing options
We love being able to improve our platform based on customer feedback, so we are excited to share some significant updates to our engagement capability which helps teams collaborate and resolve customer issues.
As the Director of Community Outreach at Visible, I am personally excited about these new features since they will make my team much more efficient and productive. We can now post content via our multiple Facebook and Twitter accounts at once, all within the Visible Intelligence platform. Now I create the content and can quickly choose among all available Facebook and Twitter profiles to send out messages simultaneously to different audiences. What a time saver!



Twitter explodes again at birth of Beyonce’s baby!
Posted by Ellen Enrico on January 8, 2012And on Saturday, January 7, 2012, Twitterverse exploded again with the news that Beyonce’s baby was born. Searching Visible Intelligence® the day after the birth, it appears tweets started coming in at 8:00PM (PT), and then once confirmed, the biggest spike occurred at around 11:00 PM (PT). The mostly neutral tweets rushed in as people shared the news. Delighted tweets were expressed along with negative ones—one in particular upset that the couple reportedly paid $1.3 million to reserve an entire hospital floor.
The baby girl’s name was also a hot topic on Twitter. Initial reports, confirmed by the prominent terms listed below, had the baby’s name as Ivy Blue. Read more…