We are excited to share some new updates to our Visible Intelligence® platform. This continues our mission to make it easier for you to engage in conversations with your social audience and to add new insights into social conversation!
New Geographic Analytics
Now you can filter Twitter (and forum posts with location fields) down to the state, and even to the city level! You can also see a graphical representation of those posts by country.
We love being able to improve our platform based on customer feedback, so we are excited to share some significant updates to our engagement capability which helps teams collaborate and resolve customer issues.
As the Director of Community Outreach at Visible, I am personally excited about these new features since they will make my team much more efficient and productive. We can now post content via our multiple Facebook and Twitter accounts at once, all within the Visible Intelligence platform. Now I create the content and can quickly choose among all available Facebook and Twitter profiles to send out messages simultaneously to different audiences. What a time saver!
Just a day after the iPhone 4S announcement, sad news came to the world as we learned that Steve Jobs passed away. The graph from Visible Intelligence below shows that at approximately 4pm (PST), the news started spreading across social media, then a huge spike is evident a couple of hours later as the out-pour of acknowledgement was heard throughout Twitter, blogospheres, news articles, and other media.
I know there will be many stories and articles written over the next several days, but I want to include our tribute along with many others and recognize the man, the visionary, the legend who has forever changed our lives.
For the third straight quarter, Visible has outpaced market growth and we are continuing to grow thanks to all our new customers, including Walgreens and Y&R. Earlier this morning, we also announced a $4 million round of funding. This will enable us to continue to set the industry standard in social media monitoring and analytics. We plan to use the funding to invest further in engineering and enhance the sCRM capabilities of Visible Intelligence, so that users can get an even better understanding of conversations happening online and cross reference those conversations with other customer and prospect information.
We also announced key partnerships with companies such as SymphonyIRI, to bring new ways of measuring social media; Meteor Solutions, to provide commentary services in social media monitoring and engagement; and we are proud to announce that we are now a Gold level member in the Oracle PartnerNetwork (OPN).
Our latest eNewsletter, highlighting some of the things that have kept us busy this summer, including Version 1.7 release of Visible Intelligence, is out.
This edition also features a couple of analyst reports just published, including the Gleanster report where we were recognized as a leading provider of Social Intelligence solutions ranking in the top tier for features and functionality.
Hurricane Irene has weakened and was downgraded to a tropical storm on Sunday, August 28, at approximately 9 AM. It is now gone with the wind, but not after packing a punch and leaving behind severe damage up and down the East coast. Some of the statistics are astounding:
Our latest eNewsletter is out highlighting the upcoming welcome of South Sudan as the 193rd member of the United Nation. We invite you to view the inspiring video included in the newsletter and then share your message and build worldwide awareness on the new country on its first independence day. Tweet “#welcome193″ on July 9th!
This edition also features coverage of the top news stories this week and a link to the recorded webcast “Social Good” — Building Communities, Profits, and Positive Impact with special guest speaker, Simon Mainwaring. Check out the newsletter by clicking the image below. Sign up now from our home page to subscribe to V-IQ News.
Our latest eNewsletter is out featuring coverage of the top news stories this week and a recap of key industry events like WOMMA’s School of WOM, and Social Media for Pharma events. This edition of the eNewsletter also highlights a few upcoming live webcasts, and our new website. Check it out by clicking the image below. To subscribe to V-IQ News, sign up from our home page.
Today we are thrilled to unveil our new website! The site has been completely updated both visually and functionally in hopes of providing the best user experience for everyone who visits our site.
Of the many changes that were made, here are the ones we’re most excited about:
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Twitter explodes again at birth of Beyonce’s baby!
Posted by Ellen Enrico on January 8, 2012And on Saturday, January 7, 2012, Twitterverse exploded again with the news that Beyonce’s baby was born. Searching Visible Intelligence® the day after the birth, it appears tweets started coming in at 8:00PM (PT), and then once confirmed, the biggest spike occurred at around 11:00 PM (PT). The mostly neutral tweets rushed in as people shared the news. Delighted tweets were expressed along with negative ones—one in particular upset that the couple reportedly paid $1.3 million to reserve an entire hospital floor.
The baby girl’s name was also a hot topic on Twitter. Initial reports, confirmed by the prominent terms listed below, had the baby’s name as Ivy Blue. Read more…